1. If you find the parcel broken when
delivery, please open the parcel to check whether items are
kept intactly. If not, please refuse delivery. When the parcel
is returned to us automatically, we will confirm if the damage
is made during transportation. If yes, we will send you a new
one of same model for exhcange or fully refund your money according
to your request.
2. If you want to return the parcel already signed by you, please
email us to get the shipping address where your parcel can be
returned to. We would have no responsibility for any missing
parcel caused by returning to wrong shipping address without
asking for our customer support's advice. |